Terms of Service

Last updated: 29 October 2026

1. About these terms

These terms apply to the Just Do Sales learning and coaching platform at app.justdosales.io (the “platform”), run by Just Do Sales, based in Aberdeen, Scotland, United Kingdom (“Just Do Sales”, “we”, “us”). Contact us at csm@justdosales.io. By using the platform you agree to these terms. Our Privacy Policy explains how we use your personal information.

2. Your account

The platform is for members of the Just Do Sales Academy and University, and for our coaches and staff. You must be 18 or over. Keep your sign-in details private and don’t share your account. Tell us straight away if you think someone else has used it.

3. Membership, payments and cancelling

You buy your membership through our payment providers, Whop or Fanbasis, and the price, billing period and renewal terms are shown when you buy. You can cancel renewal at any time through the provider; access continues until the end of the period you have paid for, then ends.

Your 14-day right to cancel: if you are a consumer in the UK, you normally have 14 days from purchase to cancel and get a refund. Because the platform gives you digital content and services straight away, when you buy you ask us to start immediately and accept that you lose the right to cancel for digital content once you start accessing it; for services you have already received, we may deduct a fair amount for what you used. This doesn’t affect your other legal rights.

4. Our content

Courses, videos, playbooks, call recordings, templates and other materials on the platform belong to us or our licensors. You may use them for your own learning and work while you are a member. Don’t copy, download (other than files we offer for download), share, resell or publish them, or give anyone else access.

5. What you share

You keep ownership of what you post or upload. You give us a licence to store, copy and show it on the platform as needed to run the service, for example showing your community posts to other members or your recordings to your coach. This ends when you delete it or your account, except for copies other members have already received in conversations. Only upload recordings and material you have the right to share, and where the law requires it, the consent of the people in them.

6. Community rules

Be respectful. Don’t harass anyone, post hateful, illegal, misleading or sexual content, spam or advertise without permission, or share other people’s private information. We may remove content and suspend or close accounts that break these rules, and will tell you why unless the law or safety prevents it.

7. Connected services

You can connect other services such as Google Calendar, Zoom or Discord. Their own terms apply to them, and you can disconnect them at any time. How we use data from them is explained in our Privacy Policy.

8. AI features

AI practice and call review give automated feedback to help you learn. It can be wrong or incomplete, so use your own judgement. It is not legal, financial or other professional advice.

9. Our responsibility to you

We provide the platform with reasonable care and skill, as the law requires, and will try to keep it available and accurate. We may change or improve features, and occasionally need to pause it for maintenance. We can’t promise particular sales or income results; those depend on you.

If we fail to meet these terms, we are responsible for loss you suffer that is a foreseeable result of our failure. We are not responsible for losses that weren’t foreseeable, or for business losses (such as lost profit or opportunity) if you use the platform for business purposes. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit, and nothing affects your legal rights as a consumer.

10. Ending your account

You can stop using the platform at any time and ask us to delete your account in Settings → Account. We may suspend or close your account if you seriously or repeatedly break these terms, or if your membership ends; where we can, we will warn you first.

11. Changes to these terms

We may update these terms, for example when the law or our features change. We will update the date at the top and tell members in the app before important changes take effect. If you don’t agree, you can cancel as described above.

12. Complaints and law

If you have a problem, email csm@justdosales.io and we will try to put it right. These terms are governed by the law of Scotland. You can bring claims in the Scottish courts or, if you live elsewhere in the UK, in the courts where you live.